You can use the Link Connected Pet app without having a Link device.
Some Link features require a connected Link device, while others may be available based on your account, pet profile, or the current Link app experience.
What Can I Do Without a Link Device?
Without a physical Link device, you may still be able to use available app features such as:
- Create and manage a pet profile
- View and update your pet's information
- Manage available pet care reminders
- Use Link Scout AI
- Connect with participating veterinary services
- Access other app features that do not require device-generated information
What Requires a Link Device?
Features that depend on information collected by the physical device require a compatible Link device.
These may include device-generated information such as:
- Location information
- Activity information
- Sleep or rest information
- Device status
- Battery information
- Other device-generated trends or insights
If you do not have a Link device, the app cannot collect new device-generated information for your pet.
Using Link Scout Without a Device
Link Scout can provide general pet care information and help you understand information available through the Link experience.
Without a device, Scout will not have device-generated information such as current activity, sleep, or location data to use in its responses.
Scout is not a veterinarian and does not diagnose medical conditions or replace veterinary care.
Your Pet Profile Still Matters
You can maintain your pet's profile even if you do not currently use a Link device.
Keeping information such as your pet's name and other available profile details up to date can help you use the Link app and any applicable features.
If you later add a Link device, make sure it is associated with the correct pet.
If You Want to Add a Link Device Later
You can purchase a Link device when you are ready, using the purchase options currently available to you.
If your veterinary clinic has invited you to connect with its Link experience, use the clinic's invitation to access any applicable clinic-specific purchase option or discount.
For more information, see How to Purchase a Link Device.
If You Already Have a Device but It Isn't Connected
If you own a Link device but it is not currently connected to your account, this is different from using Link without a device.
See:
- Setting Up Your Link Device
- Link Won't Connect to the App
- Link Setup Isn't Completing
If the device was previously connected to another account, do not create a second account to try to connect it. Contact Link support for help.
The Key Takeaway
You can use the Link app without a physical Link device, but device-dependent features require a connected device.
Your pet profile and other available app features can still be used without hardware, and you can add a Link device later if you decide you want device-generated information and connected features.